FAQ

1. What is Altus?

Altus is a fitness and lifestyle brand built to inspire you to elevate yourself. We create performance-driven apparel designed for training, recovery, and everyday wear.

2. How do I choose the right size?

If you are between sizes, we suggest sizing up for a more relaxed fit or sizing down for a tighter fit.

3. Do you ship internationally?

Yes! We offer worldwide shipping. Delivery times and costs vary depending on your location and will be calculated at checkout.

4. How long will shipping take?

Standard shipping usually takes 7–15 business days, depending on your location. You will receive a tracking link once your order is shipped.

5. What payment methods do you accept?

We accept major credit cards, PayPal, and other secure payment options depending on your region.

6. Can I return or exchange an item?

Yes. If you are not satisfied with your purchase, you can return it within 30 days of delivery. Items must be unworn, unwashed, and in original condition. Please contact our support team before sending anything back.

7. How do I contact customer support?

You can reach us anytime via our Contact page or email us directly at support@altusfit.com. We aim to respond within 24 hours.

8. Will Altus release more products?

Absolutely. We’re constantly working on new designs and collections. Follow us on TikTok and join our community for updates and early access to drops.